How to reset your password if you have forgotten it
Updated on 15 Jul, 2025
If you've forgotten your password, follow these steps to reset it:
- Open the Audra app on your device.
- You will see the login screen with email and password fields.
- Tap "Forgot Password?" located below the password field.
- A new screen will appear titled "Forgot Password?"
- Enter your registered email address in the email field.
- Make sure this is the email address associated with your Audra account.
- Tap "Continue".
- You will see a confirmation message stating "A reset password link has been sent to your registered email address. Please check your email"
- Check your email for the password reset link.
- Open the email from Audra and tap the reset link.
- Create a new password when prompted.
- Enter your new password twice to confirm it.
- Return to the app and log in with your new password.
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